FAQs

Retail Customers

Is it safe to use my credit card?

Quarterhouse values your privacy and security. That is why we use Secure Socket Layer (SSL) protection to insure the highest level of safety for credit card transactions.

Who designs your products?

Our team members work in a diverse range of fields, from teaching to graphic design, writing to translation, and copy editing to proofreading. The team consists of both Americans and other nationalities from around the world.

In which subject areas do you specialize?

Quarterhouse imports and manufactures products in all subject areas, though we specialize in foreign language, English, art, and social studies (history, civics, and geography) materials for K-12 classroomsand homeschools.

What is your shipping policy?

We will quickly ship your order within 1-2 business days, after which delivery usually takes 3-5 business days.

Do you charge for standard shipping?

Never. 100% of our products ship free within the United States.

What is your return policy?

Using the label that came inside the package we shipped to you, customers have 30 days to return a product, for any reason. You can return a product to any store that accepts Amazon returns, including the UPS Store.

Can you customize products?

Unfortunately, no. Our products are already in the warehouse by the time a customer may order them. We do, however, welcome your product suggestions, which you can send to support@quarterhouse.store.

What is the origin of the name "Quarterhouse"?

A schoolhouse has four walls. It is on those walls that Quarterhouse got its start: decorating their empty spaces with educational, motivational, and inspirational products that make a classroom more handsome. For almost a decade, we have done just that.

I have questions about a product before I order it. Where can I ask them?

You can submit all product- and order-related questions to support@quarterhouse.store.

Where do you manufacture your products?

Quarterhouse manufactures the majority of its products right here in America using materials that last, from heavy-duty paper to sturdy outdoor canvas.

For whom do you design your products?

We design our products primarily for teacher-led (classroom), parent-led (homeschool), and student-led learning environments.

Business Customers

I work for a school that is interested in ordering items in bulk. Where can I inquire about quantity discounts?

School customers can address such questions to b2b@quarterhouse.store.

I am a brick-and-mortar retailer interested in carrying your line of products. To whom can I speak about partnerships?

Retail customers can address such questions to b2b@quarterhouse.store.

Do you have a physical catalog?

We have all our products consistently posted to our website, www.quarterhouse.store, which has the most up-to-date information about product availability and suitability.